A robust and innovative tool, a CRM in itself. A go-to tool for a fabulous end-user experience, guaranteed improvement in efficiency.

Key Features:

• Integration with your existing CRM
• Simplistic user-friendly design
• Multiple user-assist tools (snapshot view, send whatsapp in a single click, integrate templates, call flow, hover templates, login links ..etc)
• Activity logs
• Reports & Insights (Task action time, Conversion ratio ..etc)
• Notification system
• Framework for employee management
• Option to assign task to self & colleagues or re-assign task ownership
• Monitoring system for supervisors/leadership
• Bulk changes, export to excel
• Customize / add features to further suit your need
• Organisation hierachy access level

A ticketing system for smooth action of tasks within multiple teams to ensure zero miss.
Built while keeping in mind the basic element of accountability, i.e. a task is not completed till it is resolved.

Key Features:

• Ingenious ticket flow system
• Notification system
• Simplistic user-friendly design
• Activity logs
• Reports & Insights
• Framework for employee management
• Option to assign ticket to self & colleagues or re-assign ticket ownership
• Bulk changes, export to excel
• Customize / add features to further suit your need

Get an insight in your current business processes. We will help you to identify leakages, suggest actions that yeild better output.

Key Features:

• Analyse current processes and provide insights
• Setup processes for smooth business flow
• Suggest tools and new approach for the business
• Improve productivity of all teams
• Automation
• Data analysis
• Web based and/or MS excel tools

Build customised tools that act as an extension to your current CRM, Automate Tasks, Dialer/Chat Integration.

Key Features:

• Salesforce reports
• Tools/Framework for generating reports
• Automation
• 3rd party tools Integration/Installation (Genesys Dialer, Livechat .. etc)